What changed
The Rwandan Ministry of Justice held a high-level dialogue to integrate trauma-informed and restorative justice practices into its national Alternative Dispute Resolution (ADR) policy. This initiative builds on the 2022 ADR policy, aiming to refine how mediation handles historical trauma and victim-offender dynamics.
For mediators
Practitioners should consider how trauma-informed frameworks can be applied to their own mediation processes to better support participants in sensitive disputes.
For the public
If you are involved in a dispute, you may soon see more mediation services that are specifically trained to handle the emotional and psychological impacts of conflict.
For businesses & professionals
Businesses operating in regions adopting these standards should prepare for more nuanced, human-centric dispute resolution processes that go beyond simple financial settlement.