Legal
Privacy Policy
Last updated: March 2026
About This Policy
This Privacy Policy explains how Mediation Chambers collects, uses and stores personal information. Mediation Chambers is committed to handling personal information responsibly and in accordance with UK GDPR and the Data Protection Act 2018.
Information We Collect
We may collect the following information: • Name and contact details provided through our contact form • Email correspondence • Information provided during the initial consultation and mediation process • Analytics data collected through website tools (such as pages visited and time spent on the site) We do not collect sensitive personal information through our website beyond what participants choose to share in connection with their enquiry.
Why We Collect Information
Information provided through our contact form is collected for the purpose of responding to your enquiry and, where appropriate, progressing towards a mediation. We do not use personal information for marketing purposes. Analytics data is collected to understand how the website is used and to improve it.
How Information is Stored
Information submitted through the contact form is stored securely. Access to enquiry information is restricted. We do not share personal information with third parties except where required by law.
Retention
We retain personal information only for as long as it is necessary for the purpose for which it was collected. Enquiry information that does not progress to mediation will be deleted within a reasonable period. Information relating to completed mediations is retained only to the extent required for administrative purposes.
Your Rights
Under UK GDPR, you have the right to: • Access personal information we hold about you • Request correction of inaccurate information • Request deletion of your information • Object to or restrict processing • Withdraw consent where processing is based on consent To exercise any of these rights, please contact us.
Cookies
Our website may use cookies for analytics purposes. Where analytics tools are in use, a cookie notice will be displayed. You may choose to accept or decline non-essential cookies.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact Mediation Chambers. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.