Remote Mediation
Online Mediation
Professional civil and commercial mediation conducted remotely via video conferencing — flexible, confidential and equally effective.
Online mediation allows parties to participate in a structured, professionally managed mediation process without the need to travel or meet in person. Sessions are conducted via video conferencing, with the same structure, confidentiality and impartiality as in-person mediation.
Mediation Chambers offers online mediation for civil and commercial disputes across the UK and internationally, making it accessible for parties in different locations or where in-person attendance is not practical.
How online mediation works
The process follows the same structure as in-person mediation:
- 1Initial consultation and suitability assessment
- 2Pre-mediation discussions with each party separately
- 3Joint opening session via video conference
- 4Private sessions (breakout rooms) as needed
- 5Negotiation and agreement drafting
Breakout rooms allow the mediator to speak privately with each party, replicating the private session structure of in-person mediation.
Benefits of online mediation
- No travel required — participants join from anywhere
- Easier to schedule across different locations
- Reduces time and cost of participation
- Equally confidential and without prejudice
- Suitable for UK-wide and international disputes
- Familiar technology — no specialist software required
Is online mediation as effective?
Online mediation has become widely established and is considered effective for the majority of civil and commercial disputes. The key elements of mediation — structured dialogue, private sessions, impartial facilitation and voluntary agreement — translate well to a remote format.
For some disputes, particularly where the parties are geographically distant or where travel would be burdensome, online mediation may actually be the more practical and efficient option.
Arrange Online Mediation
Contact Mediation Chambers to discuss your dispute and arrange a remote mediation session.
Arrange an Initial Consultation